Eric Frantz
Eric’s career
includes Supply Chain and Operations experience in Fortune 500 industrial
companies, as well as management and thought-leader positions in
consulting/software companies. He has
enabled companies to achieve competitive advantage through the implementation
of best practices, optimized processes, and systems in concurrent engineering,
manufacturing and operations, supply chain, and demand chain, resulting in up
to 100% inventory turns improvement, 90% lead-time reduction, and 50% margin
improvement. Eric’s career includes
management and consulting positions with Cincinnati Milacron, Ernst &
Young, Goulds Pumps
Eric specializes in
metrics and analysis of financial and value impact resulting from technology,
business process change, organizational rationalization, systems implementation,
capital appropriations, Activity Based Management, Demand Management, and Value
Management. He has developed unique
analytical and communication skills which enable him to present the Value
proposition to Executives for any business and process change, while
communicating the impact to all levels of the respective organization. Eric has utilized simulation and optimization
tools to address the dynamics of highly volatile and random demand, as well as
complex supply networks. Additionally,
he has authored a collection of white papers on Value DynamiXSM ( http://www.ericfrantz.com/value/index.htm)
and developed a Value Assessment model for analyzing the impact of proposed
business and process changes.
Eric’s Supply Chain, Operations, and Performance
Management experience includes:
§ Supply Chain Manager
for Goulds Pumps
§ Supply Chain strategy
and design consulting, including simulation, optimization, and value
analysis – from assessment, through design and implementation
§ Supply Chain
consulting for implementation of inventory planning software – from
assessment and value analysis, through design/configuration and implementation
§ ERP, Manufacturing
Systems,
assessment, requirements capture, design and implementation – including
development of the business case for each
§ Demand Management, utilizing capacity,
supply (manufacturing, inventory, suppliers), promotion, business trends, and
margin analysis for optimizing Demand and Supply by business segments
§ Product,
Operations/Capacity, and Sourcing Rationalization and Merger, including the
operations analysis for merging capacities and products from disparate
divisions during the ITT acquisition of Goulds Pumps
§ Supply Chain performance
management consulting, including metric identification, and
design/implementation of performance management systems and practices
§ Supply Chain
Marketing, Consulting, and Pre-Sales for Salient Corporation – a
multi-dimensional performance management software solution
§ Training,
Organizational Development, for application of respective
business improvement programs, ensuring the institutionalizing of policies and
procedures and connecting the business objectives with
Eric’s consulting experience includes:
Major discrete
manufacturing industries (aerospace & defense, general industrial,
automotive, electronics/semiconductor/hi tech, telecommunications), and
exposure to energy, steel, and food industries.
Size of projects range from $15K to $3 million. Clients with revenues of $5 million to $100
billion. Examples include:
§ Value assessment of technical
investments and process changes
§ Supply Chain performance management projects, utilizing
performance management technologies for requirements capture, design, and
implementation of performance management/dashboard systems
§ Business analyst role, as an internal
consultant including identification of business improvement opportunities and
system/solution selection and implementation
§ Supply Chain design utilizing simulation
and optimization tools
§ Data analyses, including data
cleansing, validation, aggregation, analysis, and presentation
§ System selection, including
evaluation, vendor selection, design/specification, implementation, and
training - utilizing techniques including Kepner-Tregoe
§ Vice President of Salient Consulting
Services,
including Pre-Sales consulting, design, and training of Performance Management
with Salient Performance Management
§ Managed 15
implementation consultants with Xelus, Inc.
§ Managed
§ Lead the
specification, selection, design and implementation of Decision Support Tools
for Finished Goods and Service as the User Sponsor (XELUS DRP Planning, and Red
Pepper (PeopleSoft) Finite Scheduling)
§ Sponsor of new
§ Facilitated User
Requirements Definition during design and implementation of Pansophic PRMS ERP
system
§ Lead analysis/design
of Activity Based Management systems for clients
§ Lead or participated
in various management and operations strategy projects
§ Lead the joint
“UAW-General Motors/Ernst & Young” Cost subgroup during CPC Strategy
Development (1989)
§ Participated in the
Xelus structured implementation process design (Rapid Value Process)
Eric’s business Value analysis
experience (incremental and absolute impact of business process, technological,
and organizational changes) includes:
§ Value DynamiX’s Value MetriX – Developed and utilized
Value assessment model for benefits and ROI evaluation of multiple business
change alternatives
§ Value DynamiX white papers on establishing the
business case, and tracking performance of process, technological, and
organizational changes
§ Business assessments with alignment of
business goals to strategic and tactical initiatives. Value of opportunities (strategic, tangible,
etc.) of multiple altrenatives for competitive
advantage
§ Project Approval Requests, including
identification of business issue, alternative solutions, business impact,
justification, and presentation
§ Activity Based Management, including prototype
analysis and development (additionally, Salient’s solutions provide a backbone
for enabling activity based costing, and for continuous improvement)
EXPERIENCE
2008-Current QAD, Inc. Canandaigua/Santa
Barbara, CA
Value Solution Consultant
• Develop the business case and Return On Investment for business process, technology, and
organizational changes. Establish alignment of business objectives, strategies,
and tactics with new prospects and existing clients.
2006-2008 Salient
Corp. Canandaigua/Horseheads,
NY Vice President, Salient Consulting
• Development and presentation of the business
case for Salient’s Performance Management solutions. Creation and presentation
of marketing collaterals and system modeling/demonstration. Salient provides
business intelligence solutions focused on performance management, including
metrics and investigative techniques.
• Manage consulting organization, including
personal growth, product management, Pre-Sales, solution design, and role-based
training on Salient solutions.
2005-2006
Independent
Consultant Canandaigua, NY
Supply Chain
Consultant
• Value Analysis of
process, network design, and asset changes throughout the supply chain
Supply Chain Consultant, contracted
with On-Point Group
• Strategic design and Tactical implementation
of Supply Chain solutions utilizing performance management, and integrated
simulation & optimization tools.
Enables realistic solutions to companies with random, highly variable
demand and complex supply networks.
Focused on automotive and consumer goods product manufacturers and
distributors.
2003-2005 eLogic Group,
LLC Pittsford,
NY
Senior Management Consultant, Pre-Sales
• Developed the eLogic Value Analysis model,
as well as other analytical tools for mapping process improvement and business
changes to executive metrics and dashboards.
These tools focus on optimization, providing trade-off alternatives
based on business objectives, enterprise constraints, and current
competitiveness. These tools are
invaluable for analyzing and communicating solution alternatives to all levels
of the enterprise.
• Designed and implemented Performance Metrics
Systems to enable tracking, controlling, and optimizing business process
changes. The metric systems encompasses
congruent metrics that cascade from executive level balanced scorecards to
individual and process specific indicators, and ensures synchronization of
tactics and strategies to meet business objectives. The metric systems include data extraction,
aggregation/calculation, reporting, analytics, and executive dashboard.
2002-2003 Independent Canandaigua,
NY
Consultant
• Value Management Consulting, specializing in
developing business cases for technological/process optimization.
• Developed an initial Value Analysis prototype
model & user manual for evaluating capital projects.
• Technical Writing and Continued education on
technical writing, web design, programming, HTML. Authored a series of white papers titled
Value DynamiXSM, with a focus of
business impact of process and technology changes.
1998–2002 Xelus, Inc. Fairport,
NY
Senior Business Consultant, Pre-Sales
• Conducted Value Impact Analyses to
prospective Service Management software clients – Mapping value to process
changes. Successful sales campaigns of
$10 million revenue, with the projected Value to the client:
-Major Airline $200 million+
-Semiconductor Equipment
Mfg. $ 35 million+
-Aviation Distributor $ 35 million+
-Telecommunications $100 million+
-Electronics
$ 50 million+
• 15 additional Value analyses averaging $1
million in revenue, $50 million Value projection. Documented and presented business process
and Value mapping to prospective Service/Distribution Management software
clients
• Developed prototype Value Analysis model
• Managed Xelus University, including
curriculum development for User training
• Trained clients on business value of
technological investments
• Co-authored white papers, including The Value Impact of Service Optimization
• Developed Value Analysis training course
• Designated by CEO as Spokesman to Investors
(pre IPO), Senior Management, Sales – presenting the Xelus’s Value Creation
story – how Xelus sells value, and Value results from current clients
• Managed 15 application consultants for
implementation of Enterprise Service Management software/processes utilizing
structured implementation methodology (Rapid Value Process)
• Lead XelusMark benchmarking project
1998 Advantage Professionals Rochester, NY
Technical Recruiter
• Matched clients and candidates in technically
oriented positions. Clients ranged from
Fortune 100 to small independent companies.
1992–1997 ITT, Goulds
Pumps Seneca Falls, NY
Supply Chain Manager,
Planning Manager - Planning, Procurement, and Logistics
• Managed the Supply Chain of more than 100
professionals for a highly vertically integrated industrial products company,
including procurement, planning, distribution, traffic, and a supporting job
shop for rapid response. Lead the
implementation of strategies to segment the operations by order type (Standard,
Assemble-To-Order, Engineer –To-Order) in order to
optimize performance. The successful
development of sourcing strategies, focus factories, rationalized distribution
network, and collaborative planning resulted in lead-time reductions of more
than 50% for standard products, lead-time reductions of more than 80% for quick
response items, and cost savings of up to 20% on raw materials. The refocused distribution network achieved a
30% reduction in network inventory while exceeding customer expectations for
availability, responsiveness, and guaranteed stocking.
• Lead the Demand Management Process and
monthly review with an industrial products company's senior management
resulting in Inventory Turns improvement of 60%, and reduction of backlog by
80%. This vertically integrated company
had the challenge of planning up to 9 levels of Bill Of
Materials for thousands of permutations of their product, while faced with
competitive pressures to reduce lead-times and product costs, and dramatically
improve on-time performance. The Demand
Management process enabled all functions to collaborate in order to maximize
profitability and gain competitive advantage.
• Facilitated User Requirements Definition
during design and implementation of Pansophic PRMS ERP system, including
documentation and training
• Lead the specification, selection, design and
implementation of Decision Support Tools (XELUS DRP Planning, and Red Pepper
(PeopleSoft) Finite Scheduling) for Finished Goods and Service as the User
Sponsor..
• Lead the strategy/implementation of the
service parts network including a new
• Lead the Manufacturing Strategy Analysis
during ITT's acquisition of Goulds Pumps - including the operations analysis
for merging capacities and products from disparate divisions
1986-88, 1989-92 Independent
Consultant Cincinnati,
OH
• Designed and implemented Enterprise Resource
Planning systems and Flexible Manufacturing processes with Fortune 500
companies including documentation, presentation, and training
• Designed and implemented Activity-Based
Management projects with Fortune 500 companies – Focused on restructuring Cost
Accounting and identifying Continuous Improvement Opportunities
• Lead vendor selection process for
software/manufacturing systems utilizing Kepner-Tregoe approach
1988–1989
Arthur Young/Ernst
& Young Cincinnati, OH
Manager
• Lead Cost sub-group in Management/Union
Strategy implementation with General Motors
• Analyzed and designed Activity-Based
Management systems for Fortune 500 companies
1979–1986 Cincinnati
Milacron Cincinnati,
OH
Manager
• Developed,
presented, and administered Customer Training - CNC machine tools and Robotics
Programming & Operations
• Managed
• Designed Flexible Manufacturing Systems
1975–1979 Morse
Chain, Borg-Warner Ithaca,
NY
Sales Engineer
• Trained Distributors and Customers on Power
Transmission products
• Technical Sales assignments
PERSONAL
Eric
holds a Bachelor of Science in Mechanical Engineering and a Masters of Business
Administration in Operations Management from the