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Summary |
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Eric provides leadership and analytical expertise in positioning companies for perpetual competitive advantage. “A company’s continual alignment of products, processes and organization is highly influenced by the customer-driven dynamics and business environment”. He has extensive experience in translating the impact of enterprise-wide business process and technology changes on business performance. Eric’s expertise is in establishing the Value of business initiatives, and alignment to business objectives and strategies – for current and future competitiveness. He utilizes a unique combination of analytical and communication skills to facilitate the discovery, analysis, presentation, and change management with all levels of an organization, from individual contributors to senior executives. “I enjoy translating bits and bytes and widgets – into ROA, ROI…and a bunch of other acronyms!”
Eric has held management, analytical, and consulting positions with consulting, technology, manufacturing, and supply chain companies, including Cincinnati Milacron, Ernst & Young, Goulds Pumps ITT, Xelus, eLogic Group, Salient Corporation, QAD Inc., and as an independent. His cross-functional business change experience includes:
Value Analysis of business changes, process and technical investments
Performance and Value Management
Supply Chain network simulation and optimization
Sales & Operations Planning, Inventory/Capacity Planning, Demand Planning
Manufacturing Strategy
Application Prototype Modeling
Business Rationalization
Activity Based Management Analysis and Implementation
Supply Chain Management including Design of, as well as Planning, Procurement, Distribution, and Traffic
Enterprise Resource Planning, Just In Time/Lean Manufacturing, Customer Relationship Management/eCommerce, Concurrent Engineering, and Supply Chain Management Implementation
Manufacturing System Analysis and Design
Technical Writing; Training (with proficiency in MSOffice)
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Experience |
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2008-Present QAD, Inc. Santa Barbara, CA
Value Solution Consultant
Develop the business case and Return On Investment for business process, technology, and organizational changes. Establish alignment of business objectives, strategies, and tactics with new prospects and existing clients.
Experience |
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2006-2008 Salient Corporation Horseheads, NY
Vice President - Salient Consulting Services
Consulted to prospects/clients on linking business objectives to individual metrics; Developed Value analysis methodology for Salient solutions; Developed and delivered role-based instruction on management best practices; Developed marketing collaterals, and demonstration models for Sales support. Salient provides business intelligence solutions focused on performance management, including metrics and investigative techniques
2005-2006 Independent Consultant Canandaigua, NY
Supply Chain Consultant
Performance Management & Supply Chain Simulation/Optimization
Value Analysis of process, network design, and asset changes throughout the supply chain
Contracted to On-Point Group - Supply Chain simulation and optimization
2003-2005 eLogic Group, LLC Pittsford, NY
Senior Business Consultant
Value Analysis, Performance Management, Business Development for Enterprise Optimization
Application of Lean Principles to Front Office practices including Customer Requirements, Sizing & Selection, Configuration, Proposal Generation, Order Creation, Order Management
2002-2003 Independent Canandaigua, NY
Technical Writer and Value Consultant
Technical Writing, Value Consulting, web-based training development
Continued education on technical writing, web design, programming, HTML, FrameMaker
1998–2002 Xelus, Inc. Fairport, NY
Senior Business Consultant – Pre-Sales
Analyzed, documented and presented business process and Value mapping to prospective Service Management software clients
Trained clients on business value of technological investments
Co-authored white papers, including The Value Impact of Service Optimization
Developed prototype Value Analysis model for time-phased Value calculation of multiple business change scenarios
Developed Value Analysis training course
Designated by CEO as Spokesman to Investors (pre IPO), Senior Management, Sales – presenting the Xelus’s Value Creation story – how Xelus sells value, and Value results from current clients
Managed development of Xelus University curriculum, including User Training
Managed 15 application consultants for implementation of Enterprise Service Management software/processes utilizing structured implementation methodology (Rapid Value Process)
Lead XelusMark benchmarking project
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1998 Advantage Professionals Rochester, NY
Technical Recruiter
- Placed technical personnel in technically oriented positions. Clients ranged from Fortune 100 to small independent companies.
1992–1997 ITT Fluid Techn., Goulds Pumps Seneca Falls, NY
Supply Chain Manager, Planning Manager - Planning, Procurement, and Logistics
Facilitated User Requirements Definition during design and implementation of ERP systems, including documentation and training
Lead the Demand Management Process which included the President and all functional VPs (monthly business review) resulting in Inventory Turns improvement of 60%, and reduction of backlog by 80%
Lead the specification, selection, design and implementation of Decision Support Tools (XELUS DRP Planning, and Red Pepper (PeopleSoft) Finite Scheduling) for Finished Goods and Service as the User Sponsor..
Lead the strategy/implementation of the service parts network including a new Central Distribution Center (Memphis) and Warehouse Management System
Lead the Manufacturing Strategy Analysis during acquisition of Goulds by ITT Fluid Technologies
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1986-88, 1989-92 Independent Consultant Cincinnati, OH
- Designed and implemented Activity-Based Management, Enterprise Resource Planning systems, and Flexible Manufacturing processes with Fortune 500 companies including documentation, presentation, and training
- Designed and implemented Activity-Based Management projects with Fortune 500 companies – Focused on restructuring Cost Accounting and identifying Continuous Improvement Opportunities
- Lead vendor selection process for software/manufacturing systems utilizing Kepner-Tregoe approach
1988–1989 Arthur Young/Ernst & Young Cincinnati, OH
Manager
Trained and Facilitated Management/Union Strategy Cost sub-group with General Motors
Analyzed and designed Activity-Based Management systems for Fortune 500 companies
1979–1986 Cincinnati Milacron Cincinnati, OH
Manager
Developed, presented, and administered Customer Training - CNC machine tools and Robotics Programming & Operations
Managed Technical Center-Training and demonstrations of robotics and CNC
Designed Flexible Manufacturing Systems
1975–1979 Morse Chain, Borg-Warner Ithaca, NY
Sales Engineer
Trained Distributors and Customers on Power Transmission products
Technical Sales assignments
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Education |
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University of Cincinnati Cincinnati, OH
- MBA, Business Administration – Operations Management - 1985
- BS, Mechanical Engineering - 1975
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